FAQ
GENERAL
What are the benefits of using organic skincare products?
Organic skincare products are made with natural, non-toxic ingredients that are free of synthetic fragrances, parabens and other harsh chemicals. By using organic skincare products, you can reduce your exposure to skin irritants and promote healthier, more radiant skin. Organic skincare products also help to protect the environment by reducing the amount of toxic chemicals released into the air and water.
Are Loelle Organic Beauty products vegan and cruelty-free?
Yes, all Loelle Organic Beauty products are vegan and cruelty-free. We do not test our products on animals and we only use vegan-friendly ingredients.
Are Loelle Organic Beauty products safe to use?
Yes, all of our products are made with natural ingredients and certified organic. We never use synthetic fragrances, parabens or any other harsh chemicals in our products.
Are Loelle Organic Beauty products cruelty-free?
Yes, all of our products are cruelty-free and not tested on animals.
Does Loelle Organic Beauty offer a money-back guarantee?
Yes, we offer a 14-day money-back guarantee on all of our products. If you are not satisfied with your purchase, simply contact us and we will provide a full refund.
How long does the shipping process take?
Delivery to Sweden takes approximately from X-Y days, while international delivery takes up to XY days.
I didn’t get my package. What should I do?
If you didn’t get your package within a reasonable time, please contact us via email contact@loelle.se and we’ll help you from there.
Does Loelle Organic Beauty offer any discounts?
Yes, we periodically offer discounts and promotions on our products. Please follow our website and social media channels for the latest updates.
PRODUCTS
How long do Loelle Organic Beauty products last?
Depending on the product, our products generally last between 6 – 36 months after opening.
Are Loelle Organic Beauty oils suitable for all skin types?
We are offering oils for all skin types, including sensitive skin.
Read more about which oil is suitable for which skin type under the product description.
Are Loelle Organic Beauty oils natural and organic?
Yes, all of our oils are made with natural and certified organic ingredients. We never use any synthetic fragrances, parabens or other harsh chemicals in our products.
Are Loelle Organic Beauty oils suitable for use on the face?
Yes, our oils can be used on the face, body and hair.
Is it safe to use Rosehip oil during pregnancy?
Rosehip oil is generally considered safe to use during pregnancy. However, we recommend consulting a physician before using any new products while pregnant or breastfeeding.
What oil is best for dry skin?
We recommend using Jojoba Oil or Argan Oil for dry skin. Jojoba Oil is a lightweight oil that helps to balance the skin’s natural oils and hydrate the skin. Argan Oil is rich in vitamins and fatty acids that help to nourish and moisturize the skin.
What oil is best for oily skin?
We recommend using Hemp Seed Oil or Carrot Oil for oily skin. Hemp Seed Oil is rich in Omega-3 and Omega-6 fatty acids that help to reduce excess oil and hydrate the skin. Carrot Oil is high in Vitamin A and antioxidants that help to balance the skin’s sebum levels and reduce oiliness.
What oil is best for combination skin?
We recommend using Raspberry Oil or Prickly Pear Oil for combination skin. Raspberry Oil is rich in Vitamins E and A, that help to nourish and moisturize dry areas, while controlling oiliness in other areas. Prickly Pear Oil helps to balance the skin’s sebum levels and hydrate the skin.
What oil is best for sensitive skin?
We recommend using Almond Oil or Avocado Oil for sensitive skin. Almond Oil helps to nourish and protect the skin from environmental damage, while Avocado Oil is rich in Vitamins A, D and E that help to soothe and moisturize the skin.
What Oil is best for acne prone skin?
We recommend using Rosehip Oil for acne prone skin. Rosehip Oil is rich in fatty acids and Vitamin A & C that help to reduce inflammation and improve the appearance of acne.
Can I mix the oils?
Yes, you can mix oils to create a custom blend that best suits your skin needs. We recommend starting with a base oil and then adding other oils to enhance the benefits. For example, you can mix Jojoba Oil and Argan Oil to create a nourishing, moisturizing oil blend for dry skin.
If I am not satisfied with a product, what can I do?
We want you to be completely satisfied with your purchase. If you are not 100% satisfied, please contact us via email contact@loelle.se and we will be happy to help.